Contact & Support

For pre-purchase fitment questions, email info@drivenbywire.com or use the form below. Include your vehicle year/model, engine code, current ECU, planned modifications and the product you are considering.

Calibration & base maps: Confirm whether your specific kit includes a suitable base map or any calibration service. A base map is not a finished tune.

Installation & troubleshooting: Ask what help is available for your product, who will handle technical questions and whether additional work is chargeable. ECU installation and calibration should be carried out by a competent professional.

Stock & lead times: Before ordering, check whether the item is ready to dispatch or requires special ordering, and request the current dispatch estimate.

Existing orders, warranty & repairs: Contact us with your order number, product details and a description of the issue before sending any items back. Coverage and return instructions must be confirmed for the individual product. Read our return policy.

Syvecs directs retail technical support through the dealer that supplied the ECU. For a unit purchased from DrivenByWire, start with us. Syvecs support guidance.